Refund policy

Last updated: September 24, 2026

Our 90 day guarantee

Try Vosoro for up to 90 days from the day your order is delivered. If it isn’t for you, tell us and we’ll refund what you paid for the product. That includes opened bottles and empty ones. You don’t need to send anything back.

How to ask for a refund

1. Write to us through our contact page or at hrundovskyd@gmail.com within 90 days of delivery.
2. Include your order number and the email you ordered with.
3. That’s it. We don’t ask you to justify it.

We confirm your refund within 2 business days of your message and send it back to your original payment method. Your bank or card issuer may take another 5 to 10 business days to show it.

One guarantee per customer

The 90 day guarantee covers one refund per customer and household. It’s there so you can try Vosoro without risk, and it covers every bottle in that first order, whichever supply you picked.

Damaged, wrong or missing items

If your order arrives damaged, has the wrong item, or tracking shows it was lost, tell us within 30 days of the expected delivery date. A photo helps if something arrived damaged. We’ll send a replacement at no cost or refund you in full, whichever you prefer. This is separate from the 90 day guarantee and doesn’t use it up.

Cancelling an order

If your order hasn’t shipped yet, we can cancel it and refund you in full. Write to us as soon as you can. Once it has shipped, the 90 day guarantee covers you instead.

No subscription

Vosoro is never charged on a schedule. You only pay for the orders you place, so there’s nothing to cancel.

Before you open a dispute

Please write to us first. We can almost always sort it out faster than a bank dispute, and the guarantee means the answer is usually a simple yes.

Contact

Vosoro Nutrition (“Vosoro”, “we”, “us”) is operated by Denization LLC. You can reach us through our contact page or by email at hrundovskyd@gmail.com. A real person reads every message.